It texts shoppers who left, answers questions from what you approve, and guides them back to checkout.
26% of attributable revenue, paid on the conversations that turn into orders.
hey, this is Checkout Reply, writing for the granola shop. anything I can help with in your cart?
is it nut free? my niece has an allergy
not nut free, the ingredients list almonds. with an allergy I won't guess on cross-contact. want the team to reply?
Passed to the shop's team
done, they'll write here.
Back to cart01
02
does this smell strong? I'm sensitive to perfume
Thank you for contacting us! Please see the product description.
fair question. the shop calls it "barely there, a little citrus". I can't promise it suits a sensitive nose. want the returns link?
Illustrative example, not a real customer or result.
Site, emails, replies you like.
What it never says.
After you approve drafts.
03
hi, Checkout Reply here, from the skin tint shop. any questions about your shade?
Sand or Honey? I'm medium with a bit of yellow.
I can't see your skin, so I won't pick. the shop calls Honey medium and warm. want the returns policy?
yes
here you go. your call.
Returns policyOrder placed: loose-leaf chai
your chai is on its way! people often add the little tin. want details?
sure. is there a code?
no code from me, the shop hasn't set me up to give one. enjoy the chai.
04
A friendly nudge that can hold a conversation.
It asks what stopped them, and listens.
Ingredients, materials, what's in the box.
Sizing, shipping, policies, answered from your info.
One suggestion that fits, once.
05
Nothing is sent yet.
We study your site, emails and replies.
Change what doesn't sound like you.
If the store may contact them, it says hello.
Answers come from your info, or your team.
They buy, or STOP ends it.
No extra sales, no fee.
06
Tone and topics are yours.
No discounts unless you allow them. No invented claims.
It doesn't pretend to know more.
Out of its depth, it says so.
Only shoppers the store may contact. STOP is honored. Quiet hours apply.
Traced orders count, against a held-back group.
Every message is logged.
Setup is usually short.
07
Paid on the conversations that turn into orders
26% of attributable revenue.
No monthly fee. Checkout Reply takes 26% of the extra revenue it can be shown to add, measured against shoppers who get no messages. Nothing added, nothing owed; terms are agreed in writing first.
08
It sticks to the facts you've approved, in your tone.
It says so and brings in a person.
Orders traced to a reply, link click or code we sent, inside an agreed window, against a held-back group.
26% of attributable revenue, agreed in writing first. No monthly fee. If it doesn't sell, you don't pay.
Nope. A sequence can't hear a reply.
You shape the voice and read drafts first.
You approve the info, set the limits and read every message.
Shopify stores where a human-sounding reply matters.
Setup is usually short. We scope it with you.
Only shoppers the store may contact. STOP is honored; quiet hours apply. Consent records stay with you.
iMessage first, with a fallback where a device can't receive it.
no pitch deck, promise